This policy covers all the services provided by Yarn etc… local yarn shop (referred to as ‘we’, ‘us’ and ,’our’ hereafter).
We alone operate all these services from our high street Independent Local Yarn Shop based at:
17, Knaresborough Road,
North Yorkshire. HG2 7SR.
and online through our website www.yarnetc.co.uk
- GDPR legislation
- the services provided
- information collection and use
- log data
- external service providers
- links to other sites
- children’s privacy
- compliance with laws regarding disclosure
- future changes
- link to our Terms and Conditions
- how to contact us
Your personal information will ONLY be used for providing and improving the services you are actively seeking and engaging with us for.
These services primarily include:
- the supply of yarns, patterns, notions and various crafting accessories
- provision of workshop sessions
- attending featured events
By using these services, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our services detailed above we may ask you to provide us with certain personal information.
This personal information may include, but is not limited to:
- Email address
- Telephone number
Any information collected by us will only be used to contact or identify you in reference to these services. For example, when you are placing an order, booking a workshop or requesting product information.
After which, any further contact will only be made when you have specifically registered an interest or requested us to do so.
For instance, when subscribing to our email newsletter service.
How to opt out
Each time you receive an email , you will be given the opportunity to opt-out of receiving future communications by clicking ‘unsubscribe’.
Alternatively you can contact us at [email protected] and request that you are removed from our marketing list.
Please be aware that it may take up to 14 days for your details to be removed from our systems.
Cookies are files with small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use these cookies to collect information purely necessary so our services are functional.
When you log onto our site there is an option to accept or refuse the use of these cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions of our online services.
Log Data is the automatically collected information that your browser sends whenever you visit our website. Just as it is when you visit any online site.
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.
However, please be reassured, we will not divulge or share any of your personal log data.
Also, we currently only access this data collectively through our website analytics programmes. Therefore, this process renders the data anonymous.
Then, this collective data is only used to help us improve our services and will not be divulged or shared to any third party.
Unless we need to employ external service provider resources.
External Service Providers
We may on occasion need to employ third party companies and individuals to help facilitate our services.
This employment will only be to aid security processes and to analyse existing services. Primarily to address any problems that arise.
The key purpose of this can include:
- to correct product concerns
- fix online issues and errors
- when help is needed to provide the best services to you on our behalf
Only then, will these third parties have access to your Personal Information as this will enable them to perform these tasks on our behalf.
As it is only our behalf, they are therefore strictly obligated not to disclose or use it for any other purpose.
The security of your Personal Information is extremely important to us.
We have put in place additional security procedures in the actual shop to keep your personal information as safe as possible and only accessible by us.
Online, we have also installed specific security programmes and run regular checks. These flag any potential problems or breeches immediately.
These measures are taken to protect your Personal Information with the very best of our ability.
However, while we do strive to use these commercially acceptable means we cannot guarantee absolute security. Indeed, no methods of transmission over the Internet or electronic storage can be guaranteed 100% secure.
Links to Other Sites
Throughout our website we may feature products, events or articles that contain links to other sites that are not operated by us.
Unfortunately, we have no control over and can assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our services do not knowingly target or address anyone under the age of 16.
We do not knowingly collect personally identifiable information from children under 16.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please do contact us.
In the event we discover that a child under 16 has provided us with personal information, we will delete such information from our servers immediately.
Compliance with Laws regarding disclosure
In accordance with GDPR legislation, we will only disclose your personal information when required to do so by law, summons or subpoena.
Terms and Conditions
These terms and conditions are accessible at Terms and Conditions